Shipping policy
Shipping Policy
We’re just as excited as you are to get your Whimsy Wares in the mail! Here’s how we handle shipping:
Processing Time:
Most ready-to-ship items go out within 3–5 business days.
Custom orders may take a bit longer — we’ll keep you in the loop every step of the way!
Shipping Rates:
Shipping is calculated at checkout based on your location and the size of your order. We do our best to keep it affordable!
Delivery Time:
Once shipped, you’ll get a tracking number so you can stalk your package like we all do.
Delivery times vary, but typically take 2–7 business days depending on your location.
Local Delivery/Pick Up:
If you’re local to Englewood/Dayton, Ohio, we offer free pickup, meet up, or delivery! Just choose that option at checkout and we’ll email you when it’s ready.
Lost or Delayed Packages:
Once your package is with the carrier, it’s out of our hands — but if something seems off or your order’s gone MIA, let us know and we’ll do our best to help track it down!